FAQ

 Q1: Do you have a range of stock items for sale?

We do have USB computer headphones in stock, MOQ is 50 pcs.

For other wired headphones and earphones, there are thousands kinds of different shape models for choosing and printing customized own logo.

Q2: Are you a manufacture?

Yes, we are factory established in 2008, with over 200 workers and 4,000 squares meters workshop.

Q3: What is your minimum order quantity?

As a general rule our MOQ is 1000pcs for customized earphone and headphones. Although on occasions we have produced orders for less than 1000. However, for one of small orders costs are likely to be very high and production time is longer when considering printing, tooling and set-up costs.

Q4: How can I get a sample to check quality and how long is the sample time?

After samples charge is confirmed, you can require samples to check our quality. In general, $5/PC for a plane sample to check the design and sounds quality, and client also has to afford the express freight.

For sample making, we will charge $30-$200 to cover the cost on filming and printing. Final price will be confirmed according to the products’ craftwork.

Q5: What information should I let you know if I want to get a quotation?

1) The headphone or earphone model, please send us our model number to refer.

2) Your Logo pattern

3) The pantone color number of headphones and earphones and logo 

4) Packing methods

5) If it is possible, please also provide with pictures or design for checking. Sample will be best for clarifying, If not, we will recommend relevant products with details for reference.

Q6: When we create the artwork, what kind of format is available for printing?

1) The popular ones: PDF, CDR, AI

2) Packing box layout bleed size: 3-5mm

  Logo pattern: the clearer, the better.

Q7: How many days will sample be finished? And how about the mass production ?

1) Plane sample time is 1-3 days, customized sample time is 7-12 days.

2) The delivery time of mass production will depend on quality, production craftwork, ect. Commonly it lasts 15-18 working days.

Q8: Do you inspect the finished production?

Yes, all of our products will be through AQL 2 quality inspection processes.

Q9: How do you ship the finished production?

1) By sea

2) By plane

3) By DHL, FEDEX, UPS, TNT etc.

Q10: What advantages do you have?

1) 7 years of experience: We have 7 years of experience in OEM/ODM headphone and earphones products, and we are capable enough to design, produce as well as sell. Our earphones and headphones are exported all over the world.

2) Personalized Selection: thousands kinds of headphones and earphones for your selection. 90% of our products are exported; we are cooperated with famous branded client such as Coco-cola, Vodka, Smirnoff, A|X, Motorola, Heineken, Target and etc. 

3) Raw materials: All materials can be recycled and are environmentally friendly and have passed RoHS certification.

4) Stable suppliers: The most stable and reliable quality of raw materials: provided by 20 suppliers who have been cooperating with us for more than 7 years.

5) Certificate: All products can pass

EMI : EN 55022:2010 EN61000-3-2 :2006+A1:2009+A2:2009, EN 61000-3-3 :2013

EMS : EN 55024:2010 EN 61000-4-2 :2009, EN 61000-4-3 :2006+A1:2008+A2:2010,

EN 61000-4-4 :2012, EN 61000-4-5 :2006,EN 61000-4-6 :2014, EN 61000-4-8 :2010, EN 61000-4-11 :2004

IEC62321-1: 2013

6) 18 quality inspection processes: plastic materials quality inspection; cable materials quality inspection; speaker materials quality inspection , logo printing quality inspection; finished products function inspection, finished products surface inspection, quality inspection of finished product packing box; packing bag loading quality inspection.

7) Honor: Our company has passed the ISO90001:2008 quality management system certification and also got SGS Factory Audit , we are Alibaba 5 years gold membership and 1 year Made-In-China gold membership. 

8) One-stop service: 20 salesmen have been trained with regularity, 10 QC are with 15 years working experience and technical personnel, 5 personnel R & D are with 20 years working experience , 2 designers are with 10 years working experience in professional design, 80 technical workers are ready to serve you; 

9) Advanced equipment: Germany imported printing machine, Crushing machine, Injection molding machine, Thermostat soldering iron machine, thickness gage, polarity tester, Frequency sweep tester electroacoustic tester and processing equipment for your service.

10) Factory overview: The annual export sales amount to 2000000usd. Plant area covers 4000 square meters. Complete fire protection facilities, separate storage areas.

11) Convenient transportation: 20 minutes’ drive from the highway entrance, 40 minutes’ drive to Shenzhen airport, 40 minutes’ drive from Shenzhen Yantian port, and 20 minutes to logistics distribution center.